F.A.Q.s
What do I need in order to:
- make a reservation?
- purchase a ticket or package?
- get my travel documents and how long does it take?
- commence my journey?
- cancel my trip and/or get a refund?
- rebook/exchange my flight?
- travel with my child or children or put them on a flight alone?
- travel with my pet?
- request seat assignment or a special meal?
- claim my lost luggage or compensation for damaged one?
- have assistance for an elderly person or for somebody with a disability?
- get peace of mind that everything is O.K.?
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Useful Links
Access various information via recommended links
- GTAA - Greater Toronto Airports Authority
- RBC Insurance
- Official Information from the Goverment of Canada
- TripAdvisor
- Luggage allowance for major airlines
- Travel related directories or organizations sites
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Download Documents
Documents you can or have to use
- Credit Card Authorization Form
- Invitation
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